On a Scale of 0-10, How Useful is Scaling?

Recently I watched a workshop presentation of our forgiveness pattern. Overall it was an excellent presentation, and one thing caught my notice: the presenter used scaling on the problem state, resentment. “On a scale of 0-10, with 10 being the most intense resentment you have ever felt, how resentful are you now?” Initially I thought, … Continue reading On a Scale of 0-10, How Useful is Scaling?