This is a passionate and moving story of courage and the influence of language. It’s a great example of entering another person’s world through mirroring — and much more — in an extremely dangerous situation.
We think you’ll enjoy this story, from Rosemary Lake-Liotta, sharing her experience working as an EMT in tough neighborhoods.
Her response [...]

Every time I read the inspiring stories in this book, I wind up with tears in my eyes. If you like the stories half as much as I do, you’ll really appreciate them. There is a lot of both wisdom and “heart” in these pages.
Over the past 7 years, our son Mark has been interviewing [...]

Often people congruently make a change, but it just never happens. Sometimes this is because the change wasn’t made appropriately, or because some important competing outcome wasn’t considered. But often it is simply because the change wasn’t securely programmed into a specific appropriate time and place in the future, what is called “future-pacing.” For instance, [...]

When someone says emphatically, “Never again!” or “That’s it!” or “I’ve had it!” (usually accompanied by some kind of definitive slicing hand gesture) it indicates that they have reached a threshold, and are ready to take action to make a change in their lives. However, they may reach this threshold, take action, and then continue [...]

Virginia Satir was one of the pioneers of family therapy, and probably the greatest family therapist who ever lived. She was also a major source of NLP patterns and distinctions. In 1985 she presented a morning and afternoon keynote address to the National Association for NLP in Denver, Colorado. At the end of her afternoon [...]